[Radiance-general] Installation problem

[Guglielmetti, Robert]

Hi Aloisio,

Apologies, the Windows Radiance installer that was on the NREL website a couple of months ago was no good (it was a debug build). It has since been updated with a release build, so please re-download the installer and try again.

Sorry for the trouble!

- Rob

From: Aloísio Schmid [mailto:aloisio.schmid at gmail.com]
Sent: Wednesday, July 17, 2013 8:53 AM
To: Radiance general discussion
Cc: Leticia Vellozo
Subject: [Radiance-general] Installation problem

Dear Radiance staff and users:

I installed successfully Radiance for Windows version two months ago on my computer.

Having asked my research assistant to do the same, she attempted to install under Windows 7 and got the message: "the application has failed to start due to an incorrect side-by-side configuration is incorrect." She was suggested to see application event log or use the command-line sxstrace.exe tool for more detail.

Someone knows what I could try?

Prof. Aloísio Leoni Schmid, Dr.Ing
Curitiba - Brazil
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